We unravel rental car and loaner businesses/departments for M&A assignments
Now taking on new assignments
Now taking on new assignments
Rental car and loaner business can help you a little, or cost you a lot. Some of the questions we'll dig for the answers to are noted below...
How does the rental or loaner department decide on fleet? When, what, how and why?
What efficiency KPIs' do the rental or loaner department have?
What about loss control, insurance, physical damage, liability and other 'hidden rocks' that can effect your business? Who is doing this and do they know what they are doing?
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How are you measuring your financials? Not just 'on the surface' P&L items, but how might the rental or loaner fleet either take advantage of other departments, or is it being taken advantage of?
What kind of customer opportunities are you creating, or are you driving those opportunities away?
Employees - are they making you, or breaking you? Are they making money for you, or are they costing you either credibility or dollars?
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